Privacy Policy

Last updated: 7/9/2025

At Hubuddha Villas, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book our luxury villas in Ubud, Bali.

Information We Collect

Personal Information

When you make a booking or contact us, we may collect:

  • Name and contact details (email, phone number, address)
  • Payment information for booking transactions
  • Identification details required for check-in
  • Special requests or preferences for your stay

Website Usage Information

We automatically collect information about how you use our website, including:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring websites and search terms used
  • Device information and location data

How We Use Your Information

We use your personal information to:

  • Process and manage your villa bookings
  • Communicate with you about your reservation
  • Provide customer support and respond to inquiries
  • Improve our website and services
  • Send you promotional information (with your consent)
  • Comply with legal obligations and prevent fraud

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and improve user experience
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Enable social media features and integrations

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Third-Party Services

We use third-party services that may collect information:

  • Google Analytics: For website analytics and performance tracking
  • Clicky Analytics: For detailed website usage statistics
  • Booking Systems: For processing reservations and payments
  • WhatsApp: For customer communication and support

These services have their own privacy policies and terms of use.

Data Protection and Security

We implement appropriate security measures to protect your personal information:

  • Secure data transmission using encryption technologies
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Data retention policies to minimize storage of personal information

Your Rights

You have the right to:

  • Access and request copies of your personal information
  • Correct or update inaccurate personal information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Withdraw consent for marketing communications
  • Data portability where technically feasible

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: info@hubuddha-villas.com
  • Phone: +62 812 1599 0063
  • Address: Ubud, Bali, Indonesia